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Hull New Theatre - access and facilities

Hull New Theatre has now re-opened after extensive £16million refurbishment with improved access including -

  • Easily accessible foyer and entrance
  • Increased number of wheelchair spaces in the stalls
  • Improved accessible toilet provision
  • Newly installed lift providing access to various floors

A ‘VMAX Jordy’ headset is available for visually impaired patrons. The headset must be booked in advance. A refundable £10.00 deposit and some form of identification are required.

Guide dogs are welcome, please inform the box office at the time of booking.

Sennheiser infra-red system headsets are available from the Duty Manager for a refundable deposit of £10.00 or a current driving licence.  Please ask the box office at time of booking on suitability of the system and the most appropriate seating.  

To book wheelchair accessible seats please contact the Box Office on 01482 300 306.

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Personal assistance scheme

Hull City Hall and Hull New Theatre are committed to ensuring that all customers can access our events and offer a scheme to support customers who would not be able to attend our venues without the assistance of an essential carer. 

Please complete the form below with relevant I.D & eligibility to apply to join the scheme and return to box.office@hcandl.co.uk

Each application will be reviewed by management and a decision made on eligibility.  We advise that this process can take up to 28 days so it is recommended that tickets are not reserved or purchased before approval is given as refunds will not be given on any tickets purchased at full price.

In certain circumstances advice may be taken from the Hull City Council Disability Access Officer. 

Carers are expected to be responsible for the disabled customer at all times during the visit, please speak to our Front of House team for information on our facilities and evacuation procedures.

If you have any additional needs which are not covered by this scheme please contact our Box Office team on 01482 300306.

 

Accessible performances

Long Live The Kings of Hull

Signed Performance - Wednesday 12 September, 7.30pm

Cilla

Signed Performance - Wednesday 19 September, 7.30pm

Dracula

Captioned Performance - Wednesday 24 October, 7.30pm

Evita

Signed Performance - Wednesday 7 November, 7.30pm

Northern Ballet - The Nutcracker

Audio Described Performance and Touch Tour - Saturday 17 November, 2.30pm

Cinderella

Signed Performance - Wednesday 12 December, 7pm

Relaxed Performance - Thursday 13 December, 7pm

The Bodyguard

Signed Performance - Tuesday 15 January, 7.30pm

Annie

Signed Performance - Wednesday 3 April, 7.30pm

MAMMA MIA!

Signed Performance - Wednesday 11 March 2020, 7.30pm

Audio Described Performance - Saturday 14 March 2020, 2.30pm

Captioned Performance - Saturday 21 March 2020, 2.30pm